Refunds & Returns
Thank you for shopping with us!
We accept returns or exchanges within 30 days of delivery only if the item is unopened, unused, and in its original condition. Items must be returned exactly as received to qualify.
Sizing Policy
We do not offer returns or refunds for incorrect sizing. A detailed size chart is provided on every product page, and customers are responsible for selecting the correct size before placing an order.
Non-Refundable Reasons
We do not issue refunds for subjective or preference-based reasons, including but not limited to:
- Expectations of quality
- Fabric texture or feel
- Stitching appearance
- Fit or comfort preferences
- Style expectations
Product Version Disclaimer
Our products are updated and improved frequently. We do not accept returns, exchanges, or refunds for customers referencing older advertisements, discontinued versions, or previous designs of our products. All purchases are for the current model displayed at the time of ordering, and expectations must be based solely on the product listing you ordered from.
Condition Requirements
We reserve the right to refuse any return or exchange that:
- Shows signs of wear, use, damage, or alteration
- Is missing original packaging or components
- Does not meet the conditions listed above
Time Limit
If more than 30 days have passed since your delivery date, we cannot accept a return or exchange under any circumstances.
For assistance, please contact us at helpgloup@gmail.com